Levels of Pipette Service

We offer various levels of service to meet your needs.

Our mail-in and on-site pipette services include:

Professional 10-point, detailed inspection of pipettes.

A thorough internal and external cleaning of the pipette per manufacturer’s recommendations.

Preventative maintenance and overhaul of sealing system, including new seals and o-rings.

Repairs (not including cost of replacement parts) and calibration of all brands and models of pipettes

Our balances and environment instruments are certified and NIST traceable.

Calibration sticker and six month warranty on service, parts and repairs.

We can customize service to fit the lab’s SOP

Level 1

For labs with basic needs.

  • 10-Point Inspection
  • Internal & External Cleaning
  • Repairs, OEM Parts (as available)
  • Overhaul of Sealing System
  • Preventative Maintenance & Calibration
  • Detailed Calibration Sticker

Level 2

For clinical and R&D labs.

  • 10-Point Inspection
  • Internal & External Cleaning
  • Repairs, OEM Parts (as available)
  • Overhaul of Sealing System
  • Preventative Maintenance & Calibration
  • Detailed Calibration Sticker
  • Calibration Certificate With As-Left Data

Level 3

For pharma & biotech labs.

  • 10-Point Inspection
  • Internal & External Cleaning
  • Repairs, OEM Parts (as available)
  • Overhaul of Sealing System
  • Preventative Maintenance & Calibration
  • Detailed Calibration Sticker
  • Calibration Certificate With As-Found Data & As-Left Data

Custom

For CAP, CLIA or GMP/GLP regulated labs.

  • 10-Point Inspection
  • Internal & External Cleaning
  • Repairs, OEM Parts (as available)
  • Overhaul of Sealing System
  • Preventative Maintenance & Calibration
  • Detailed Calibration Sticker
  • Custom Calibration Certificate per Lab’s SOP

SUBSCRIBE TO OUR REMINDER LIST

We will inform you of when a service technician is in your area.  If the schedule works for you, you can use the provided link to request service and/or generate a quote.

On-Site

Balance Calibration & Service

Our Level 1 & Level 2 balance & scale service includes corner-load, repeatability, and linearity tests; cleaning of draft shield, housing, weighing pan, weighing chamber, and door tracks; adjustment of the instruments using a weight matching procedure; “blowing out” the weighing cell to ensure accurate and consistent readings; re-leveling the balance and a detailed calibration sticker.

Our Level 2 balance & scale service includes a NIST traceable calibration certificate.

Request Quote

Bio Matrix has been servicing our pipettes on a regular basis for the past 8 years . We trust their services and are assured of the reliability of our data.

G. D. / Research Lab, Alabama

Bio Matrix has gone to great lengths to ensure that our pipettes are properly serviced. As a consequence of such extraordinary service I have personally turned away numerous vendors (many of which I have had bad experiences with in the past) to maintain services with Bio Matrix.

A.C. / Lab Manager, RTP

Bio Matrix has highly qualified technicians in the area of calibrating and repairing of all brands of pipettes.  Their dedication to quality customer service is superb.

G.P. / Hospital Lab Manager, NC