Pipette Service

We offer various levels of service to meet your needs. Our mail-in and on-site pipette services include:

Levels of Pipette Service

Level 1

For labs with basic needs.

  • 10-Point Inspection
  • Internal & External Cleaning
  • Repairs, OEM Parts (as available)
  • Overhaul of Sealing System
  • Preventative Maintenance & Calibration
  • Detailed Calibration Sticker

Level 2

For clinical and R&D labs.

  • 10-Point Inspection
  • Internal & External Cleaning
  • Repairs, OEM Parts (as available)
  • Overhaul of Sealing System
  • Preventative Maintenance & Calibration
  • Detailed Calibration Sticker
  • Calibration Certificate With As-Left Data

Level 3

For pharma & biotech labs.

  • 10-Point Inspection
  • Internal & External Cleaning
  • Repairs, OEM Parts (as available)
  • Overhaul of Sealing System
  • Preventative Maintenance & Calibration
  • Detailed Calibration Sticker
  • Calibration Certificate With As-Found Data & As-Left Data

Custom

For CAP, CLIA or GMP/GLP regulated labs.

  • 10-Point Inspection
  • Internal & External Cleaning
  • Repairs, OEM Parts (as available)
  • Overhaul of Sealing System
  • Preventative Maintenance & Calibration
  • Detailed Calibration Sticker
  • Custom Calibration Certificate per Lab’s SOP

SUBSCRIBE TO OUR REMINDER LIST

We will inform you of when a service technician is in your area.  If the schedule works for you, you can use the provided link to request service and/or generate a quote.

On-Site

Balance Calibration & Service

Our Level 1 & Level 2 balance & scale service includes corner-load, repeatability, and linearity tests; cleaning of draft shield, housing, weighing pan, weighing chamber, and door tracks; adjustment of the instruments using a weight matching procedure; “blowing out” the weighing cell to ensure accurate and consistent readings; re-leveling the balance and a detailed calibration sticker.

Our Level 2 balance & scale service includes a NIST traceable calibration certificate.

Request Quote

Bio Matrix has been servicing our pipettes on a regular basis for the past 8 years . We trust their services and are assured of the reliability of our data.

G. D. / Research Lab, Alabama

Bio Matrix has gone to great lengths to ensure that our pipettes are properly serviced. As a consequence of such extraordinary service I have personally turned away numerous vendors (many of which I have had bad experiences with in the past) to maintain services with Bio Matrix.

A.C. / Lab Manager, RTP

Bio Matrix has highly qualified technicians in the area of calibrating and repairing of all brands of pipettes.  Their dedication to quality customer service is superb.

G.P. / Hospital Lab Manager, NC